We try to ship out all orders within 24 hours (excluding Sundays). However, if you would like to add anything to your order once placed please send us a message using the contact form and we will do our best to accommodate you.
Using a discount code with Adorned is easy! Simply add your desired items to your basket. Click on the basket page, and on the left hand side just underneath your items you will see a box for a coupon. Type in your code, click ‘apply coupon’ and see what savings you have made!
Please note: most coupon / discount codes are valid on full priced items only.
Yes, we post parcels all over the world from England in the United Kingdom. Use our currency calculator on our shop for easy conversions to USD, AUD and EUR. If for some reason shipping cannot be calculated for your country on the basket page, please send us a message using the contact form.
We generally dispatch orders in 24 hours or less using Royal Mail. UK orders take 1-2 working days but can in exception circumstances take up to 10. European orders usually take 3-14 working days but can take up to 20, and the rest of the world takes a minimum of 5 working days, averaging anywhere between 5-21 but can take up to 26. Working days exclude Sundays and other holidays.
The price of the parcel depends on the weight, size, and amount of items you are ordering. Jewellery starts from £1.65 for the UK and £2.95 internationally, clothing from £2.50 for the UK and £4.20 internationally. To get a shipping quote, add desired items to your basket.
UK orders over £30 are sent recorded delivery, and international orders over £40 are sent tracked and / or signed. If you order is under the quoted value, you can opt to add a recorded or tracked service from our shop.
Please note for international orders you may be charged additional customs and duties. To get an estimate of what these charges may be you can use an Import Duty Calculator like this one or contact your local import and duties office.
All UK orders over the value of £25 will be automatically upgraded to recorded delivery at no extra cost. International orders over the value of £50 will be upgraded to tracked or signed (both where possible) at no extra cost. However if you would like to add a signed for or tracked service to your order you can do so by clicking here. Please note for UK customers only Special Guaranteed 1PM delivery will ensure your order arrives quicker than standard post.
Should your parcel be sent tracked and / or signed we will provide the tracking code the same day it is posted. All parcels can be tracked by clicking here
If your parcel has not arrived 21 working days after it has been dispatched please send us a message. We will endeavour to replace or offer an alternative, failing that will offer a full refund.
If an item becomes faulty after wear, the customer is entitled to query a refund or exchange within 28 days of receiving an order. The customer must provide a detailed description of the fault together with photographic evidence and contact us immediately. Once we have reviewed this information and received the item back to their warehouse any decision to honour a refund is at our discretion and based on the evidence provided by the customer.